Privacy policy

Odecy Privacy Policy

At Odecy, your privacy and the security of your personal information are of utmost importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal data. We are committed to ensuring that your privacy is safeguarded while providing a safe and reliable learning experience.

1. Information We Collect

We collect different types of information to provide and improve our services. The categories of data we collect include:

Personal Information:

- Full Name
- Email Address
- Contact Details (e.g., phone number, address)

We use trusted third-party payment platforms, PayPal and PayTabs, to process all payments securely. We do not store your payment information on our systems. Payment details, including credit card information and billing addresses, are managed through these secure payment facilities; all information sent to the processing bank is managed with the latest security software, systems, and processes (SSL). Before proceeding, you can review the privacy policy of your chosen payment platform during the checkout process.

- Activity on our website (e.g., courses accessed, time spent)
- Preferences (e.g., preferred learning formats, language settings)
- Feedback and reviews from courses you complete or engage with
- We may also collect additional information necessary for the functioning of our services, such as technical data related to your device and internet connection for improving your browsing experience.

2. How We Use Your Information

We use your information for various purposes, including:

- Processing Orders and Course Access: To verify and process your payment, enroll you in courses, and provide access to the learning materials you’ve purchased.
- Improving Our Services: To enhance your user experience, personalize course recommendations, and tailor content to better meet your learning preferences and needs.
- Communicating with You: To send you important updates, promotional offers, new course releases, and other information relevant to your learning journey at Odecy. You can opt out of marketing emails at any time.
- Providing Customer Support: To address any issues, inquiries, or concerns you may have regarding our courses, services, or account.

3. Data Protection

- We take appropriate technical and organizational measures to ensure that your personal data is kept secure. This includes using secure servers, and regular audits to protect against unauthorized access or misuse.
- While we make every effort to protect your information, please be aware that no system is entirely secure. We are continually working to enhance our data protection protocols to safeguard your privacy.
- You are solely responsible for maintaining the secrecy of your passwords and/or any personal information. Be responsible whenever you are online. 
If you suspect that your username and password have been compromised, please contact the customer service team immediately and change your password by accessing the "My Account" section on the website.
- Despite our commitment to maintaining your privacy, we may need to disclose your personal information to law enforcement agencies, government authorities, or third parties if we are required to do so by court orders or other legal processes to comply with the law. Additionally, we may disclose your personal information if we believe such disclosure may prevent physical harm or financial loss, report suspected illegal activity, investigate potential violations of the User Agreement or any other agreements, or protect the rights, property, or safety of our users or others.
Please note that we will retain your personal information during and after your use of the website as legally required. This is to address technical challenges, prevent fraud, assist in any legal investigations, and take any other actions mandated by law.

4. Your Rights

As an individual whose data is collected, you have the following rights:
- Access to Your Personal Information: You can request a copy of the personal information we hold about you, along with details about how it is being used.
- Correction of Information: If your personal details are incorrect or incomplete, you can request to update or correct the data.
- Deletion of Your Data: You have the right to request the deletion of your personal data, subject to legal obligations and our retention policies.
- Opt-out of Marketing Communications: You can unsubscribe from promotional emails and newsletters at any time by clicking the unsubscribe link provided in each email.
To exercise any of these rights or if you have any questions regarding how we handle your personal information, please contact us using the details provided below.

5. Third-Party Services

In order to provide our services, we may share your data with trusted third-party service providers (e.g., payment processors, email marketing platforms, and web hosting companies). These third parties are required to comply with strict data protection regulations and use your information solely for the purpose of delivering services on our behalf.
We do not sell, rent, or trade your personal data to third parties for marketing purposes.

6. Changes to This Privacy Policy

Odecy may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the latest update.
We encourage you to review this policy periodically to stay informed about how we are protecting your data.